Warranty

Rest assured that all items on your vehicle in its original state, as manufactured by Mercedes-Benz, will be repaired under the warranty. In these cases, Mercedes-Benz will arrange for repair or replacement of any parts necessary to get you moving again as quickly as possible – at no charge. The body builder will provide warranty for any subsequently installed components. For further information, please contact your local distributor.

Limitation of coverage:

The warranty may not cover defects caused by any form or type of external force or influence. For example:

• Improper handling of, or excessive stress on, the purchased item, e.g. during motor sport competitions or during driver training or other training measures or events.
• Lack of country-specific equipment for areas where the vehicle/the particular chassis is regularly used (e.g. equipment for low fuel quality).
• Not documenting or recording the fault at an authorised service partner.
• Customer refusing to have rectification performed promptly.
• Attachments/modifications without authorisation of Daimler AG.
• Improper use, e.g. utilisation of purchased item for trial or test purposes.
• Pre-production vehicles (not intended for delivery use).
• Use of parts other than Mercedes-Benz GenuineParts produced through the national organisation.
• Unsuitable operating fluids.
• Improper repair, maintenance, care or storage.
• Changes to performance or model.
• Exceeding legally permitted axle loads, towing capacities, tongue weight capacities or fifth wheel loads.
• Natural or environmental influences such as hail, stone chipping, bird droppings, road salt, industrial fumes and industrial dust deposits, pollen and metal dust, floods, sea water etc.
  
  

Other items which cannot be invoiced via the warranty include:

• Normal servicing and maintenance as per the service and maintenance specifications of Daimler AG.
• Wear&Tear parts, provided that this is natural wear due to operation.
• Parts with a use-by date, e.g. first aid kit, Tirefit etc.
• All adjustment operations not required to eliminate a material defect.
• Recharging and maintenance of batteries.
• Glass damage, unless it is clearly proven that a manufacturing or installation fault caused the damage.
  
  

Any expenses or losses caused by or related to the fault are not covered, either. This includes telephone calls, rental cars, hotels, taxis, time or inconvenience, any loss of profit or revenue, and consequential losses.