Mercedes-Benz fleet management. Providing solutions.
Managing a fleet is a challenging task. That’s why Mercedes-Benz has developed this online area to make the management of your fleet as easy as possible for you – providing all the content you will need, at the click of a mouse.
Through an extensive range of programmes and services, as well as dedicated Sales and After-Sales teams, we’re here to provide the ongoing care and support you need to keep your fleet moving.
Mercedes-Benz Trucks and Mercedes-Benz Vans are a trustworthy partner at your side. With "Trucks you can trust" and “Vans. Born to run.” we stand not only for reliability and economic efficiency, but also for first-class product and service quality and comprehensive expertise in the area of customer-oriented transport solutions.
We understand the importance to your operation of keeping your vehicles on the road, and that's why we work to ensure that we provide products and services that work hard for your business every single day.
Mercedes-Benz really are Commercial Vehicles you can trust.
- 1. Our Network
All of our partners are carefully selected General Distributors and Dealers of Daimler products, ranging from light commercial vehicles to heavy-duty trucks, for a specified country or market territory. Our network is currently covering 16 markets and being represented by 17 business partners at 34 locations, varying from mid- to large-scale enterprises, and is continually growing. Only within the last ten years, Daimler was able to expand its Distribution Network in the Middle East and North Africa region by 100% in doubling the locations from 17 to 34, in order to meet our customer needs & provide them with the most convenient service solutions. Finally, with the introduction of new mobile service solutions for MB Trucks, we expect to satisfy our customer needs at their operational environment.
- 2. Product Portfolio
Comprehensive Mercedes-Benz Commercial Vehicles product portfolio.
Mercedes-Benz offers an extraordinarily wide range of vehicles for all industries. The spectrum of available trucks extend from the two-axle 4x2 Atego to the heavy-duty Actros SLT with an 8x8 axle configuration and a gross combination weight of up to 250 t. The portfolio of Mercedes-Benz Vans covers the Sprinter, Vito and Citan with a various possibilities of applications from VIP shuttle segment to inner-city distribution.
- 3. FleetBoard® Telematics
With cost pressures in the Middle East and North Africa increasing and more stringent safety requirements being introduced, it is vital to remain competitive. More than ever before it is necessary to handle fleets in a cost-optimised approach, in order to control them transparently, and to manage the vehicles efficiently. FleetBoard® gives you this optimal control of your fleet – be it long, medium or short distance operation. It is one of the best ways of boosting profitability on the road, every single day by using FleetBoard® you can have a crucial impact on up to 80% of the overall running costs.
- 4. Financial Services
There is an increasing requirement for financing and leasing products as well as buy-back and trade-in options in the Commercial Vehicle market. Purchasing a Mercedes-Benz Commercial Vehicle with a finance or leasing product can provide several advantages.
Firstly it enables the purchase of a new vehicle with the latest features over the continued use of an existing vehicle. You can repay the finance or lease instalments at your own pace, over the period that best suits your business. Additional benefits can include reducing the down-payment, reducing the monthly repayments and even reducing the asset risk to your business. To understand what finance and leasing options are available, including buybacks and trade-ins, please contact your local Mercedes-Benz General Distributor.
- 5. Fleet Support
Your single point of contact to Mercedes-Benz.
The larger the fleet, the more complex the situations the fleet managers have to deal with every day. This is why we have created the Key Account Manager position, which represents the single point of contact to the Daimler network.
It is the job of the Key Account Manager to know everything about the fleet and to provide each customer with personalized offers including but not limiting to fleet checks, special discount grids, driver training, parts consignment, mobile workshop and any other solution that best fits the customer needs. Our products aim for maximum availability of the fleets by combining high-quality parts and customer specific-service offers.
- 6. Service & Repair
To get the best out of your Commercial Vehicle and to keep it running how the Mercedes-Benz engineers intended, we recommend that you have it maintained and serviced at regular intervals at anyone of our Mercedes-Benz Authorized Service Centers.
We have a number of servicing and repair options designed to help manage your maintenance costs with flexible and affordable options.
With our trained technicians you can be confident that your vehicle is in the best hands. Furthermore, we assure that they will only use Mercedes-Benz GenuineParts.
- 7. Training
One of the most important factors in the transport cycle is, of course, the driver. At Daimler we understand the need for highly trained drivers and so we provide, through our General Distributors, the necessary training to fully support your fleets.
Driver training courses are organised in order to ensure that the drivers are aware of the appropriate usage of their Commercial Vehicles. Furthermore, drivers learn the full advantages of all the technologies embedded in the vehicle. A professional driver will be able to use the vehicle in a more economical and safe manner, hence lowering the maintenance costs of the fleet.
If you are interested in any kind of driver training, please contact your local General Distributor for more information.
Total Cost of Ownership (TCO)
Total cost of ownership (TCO) is a financial estimate which reflects the direct and indirect costs of a product. The direct costs for commercial vehicles, for example, include the actual purchase price, fuel, repairs and maintenance, minus the residual value of the vehicle. Indirect costs include line items such as taxes or labour costs for instance. Expanding your fleet or boosting your business with a Mercedes-Benz commercial vehicle is a reliable and safe investment – since we manufacture “trucks you can trust” and vans which are “born to run”.